STAYING HOME: HOW TO GET HELP
Community Information Hamilton
http://www.cishw.on .ca
905-552-8600
www.hamilton.ccac-ont.ca
CCAC can field requests and offer help on nearly every topic for seniors and caregivers through an information line, and can connect seniors in need with home services.
Victoria Order of Nurses (VON)
905-522-1022
www.von.ca/
Hamilton-based services include: Meals on Wheels, Tele-touch, Smart In-Home Exercise Program, Your Heart Matters (program for those over 65 with recent heart health problems), Volunteer Visiting, Congregate Dining, Bereavement Support Service, Shopping by Bus, Volunteer-Assisted Transportation as well as a set of services for those with dementia or Alzheimer’s and their families. VON also provides nursing care through the CCAC.
Ancaster Community Services
905-648-6675
www.ancinfo.on.ca
Coordinates a volunteer driving program, Meals on Wheels, home-care services, and counselling. Currently co-ordinates a lunch social at St. Andrew’s Presbyterian church and hopes to have a similar program in Jerseyville or Copetown areas in the fall.
Flamborough Community Services
905-689-7880
www.infoflam.on.ca
Senior Services include counselling services to help find home maintenance companies, holds driving lessons and has information about everything from elder abuse to computer training.
Dundas Community Services
905-627-5461
Hosts Meals on Wheels, a Canada Post alert program, volunteer-assisted driving for medical appointments, counselling and other services.
Glanbrook Home Support Program
905-692-1611
1-866-747-2861 (toll free)
Offers referrals for in-home barber/hair cutting, home maintenance, housecleaning and acts as an information centre.
Stoney Creek Seniors Outreach Services.
Call 905-664-3393.
Provides volunteer driving services, household maintenance services, and information and referral services.
ONTARIO MINISTRY OF HEALTH AND LONG-TERM CARE: Home care
www.health.gov.on.ca/english/public/program/ltc/8_home_comm_mn.html
Offers information on a myriad of home and community support services.
Also check out this site for more specific information on support services:
www.health.gov.on.ca/english/public/program/ltc/11_community.html
ONTARIO SENIORS’ SECRETARIAT: Community-Based Health Services:
www.citizenship.gov.on.ca/seniors/english/guide-community.htm
ONTARIO HOME CARE ASSOCIATION
www.homecareontario.ca
905-543-9474
Email: suevan@homecareontario.ca
Offers information on home-care providers.
CANADIAN CENTRE FOR ACTIVITY AND AGING:
www.uwo.ca/actage
519-661-1603
Offers information to seniors on staying active.
ONTARIO COMMUNITY SUPPORT ASSOCIATION AND COMMUNITY AND HEALTH SERVICES:
www.ocsa.on.ca/whoweare/body_agencysearch.html
1- 800-267-OFSA (6272)
Offers a search tool to find services in your community.
ONTARIO GOVERNMENT/ Find Independent Living Services
www.gov.on.ca/ont/portal/!ut/p/.cmd/cs/.ce/7_0_A/.s/7_0
_252/_s.7_0_A/7_0_252/_l/en?docid=004537
Offers information on independent living services.
IN-HOME ASSISTANCE AND SERVICES:
Canada Mortgage and Housing Corporation (CMHC)
25 Main St. W., Hamilton
www.cmhc.ca
Toll-free: 1-800-668-2642
TTY toll-free: 1-800-309-3388
·Helps seniors increase safety in their home. Offers programs and helps to pay for implements such as handrails and grab bars and emergency repairs to bring a home up to minimum health and safety standards, including new accessibility.
St. Joe’s Home Health home-maintenance brokerage service
905-522-6888 (ext. 2240)
·Links seniors with companies that offer reasonably priced services such as lawn mowing, snow shovelling, minor home repair, etc.
Adaptable Living Supplies
560 Concession Street, Hamilton
905-389-1233
The Back Shop & Home Health Inc.
78 Ottawa St. N., Hamilton
http://www.thebackshop.ca/
905-547-2225
Best Nursing Agency (and home care)
290 Caroline St. S., Hamilton
http://www.bestnursing.ca
1-866-959-9913
Bayshore Home Health
555 Concession St., Second Floor, Hamilton
http://www.bayshore.ca/ls_locations_hamilton-home-support.cfm
905-544-8282
Canadian Home Health Care
411 Charlton Ave. N., Hamilton
http://www.canadianhomehealthcare.ca
905-540-1678
CanCare Health Services Inc.
200 Glendale Ave N., Hamilton
http://www.cancarehealth.com/service_clients.htm
905-777-1255
Dell Pharmacy Home Health Care
(There are several Hamilton locations.)
http://www.dellpharmacy.com/healthCareCenter.html
Hamilton Pharmacies listing and locator
http://www.hamiltonpharmacies.com/index.php
Homewell Senior Care
2349 Fairview St., Burlington
http://www.homewellseniorcare.ca
905-639-HELP (4357)
Niagara Care Givers
20 Hughson St. S., Hamilton
www.niagaracaregivers.com
905-523-4241
Orthopaedic Service
280 Barton Street East, Hamilton
905-529-0395
ProResp-ProHealth
71 Leland St., Hamilton
http://www.proresp.com
905-529-2166
Shoppers HomeHealthCare
(There are several locations in Hamilton.) http://shoppersdrugmart.ca/english/home_health_care/index.html
St. Joseph’s Home Care
698 King St. W., Hamilton
http://www.stjoeshomecare.on.ca/
905-522-6887
Seniors for Seniors, Hamilton and Burlington
http://www.seniors4seniors.ca/sfs/sfsmain.htm
905-572-6162
Therapist’s Choice Medical Supplies
203 Main St. E., Hamilton
http://www.therapistschoice.com/index.asp
905-385-8444
VitalAire
696 Concession St., Hamilton
http://www.vitalaire.com/en/homecare/Locations/hamilton
905-387-0082
Toll-free: 1-888-372-0202
DRUG PROGRAMS AND ASSISTIVE MEDICAL DEVICES
The Arthritis Society: Chronic Pain Management Workshop
http://www.arthritis.ca/local%20programs/ontario/aprograms/cpmw/default.asp?s=1
E-mail: info@on.arthritis.ca
Toll-free: 1-800-321-1433
Canada Pension Plan
http://www.hrsdc.gc.ca/en/isp/cpp/cpptoc.shtml
Toll-free: 1-800-277-9914
TTY toll-free: 1-800-255-4786
Ministry of Health and Long-Term Care: Assistive devices and home-oxygen programs
http://www.health.gov.on.ca/english/public/program/adp/adp_mn.html
Toll-free:1-800-268-6021
TTY toll-free: 1-800-387-5559
Old Age Security (OAS) program
http://www.hrsdc.gc.ca/en/isp/oas/oastoc.shtml
Toll-free: 1-800-277-9914
TTY toll-free: 1-800-255-4786
Older Persons’ Mental Health and Addictions Network of Ontario
416-325-7643
E-mail: opmhan@sympatico.ca
www.opmhan.ca
Ontario Drug Benefit Program
Toll-free: 1-866-811-9893
http://www.health.gov.on.ca/english/public/pub/drugs/odb.html
or
http://www.health.gov.on.ca/english/public/program/drugs/drugs_mn.html
and
http://consumerinformation.ca/app/oca/ccig/abstract.do?language=eng
&abstractNo=OR000040&text=&language=eng
Ontario Health Coverage
http://www.citizenship.gov.on.ca/seniors/english/P248_12035
Toll-free: 1-888-910-1999
TTY toll-free: 1-800-387-5559
Trillium Drug Program
http://www.health.gov.on.ca/english/public/pub/drugs/trillium.html
Toll-free: 1-800-575-5386
Canada Safety Council
www.safety-council.org/info/seniors/driving.htm
613-739-1535
·Driving trips for seniors
Canada’s Association for the 50-Plus (CARP) with Road Watch Canada and others
www.drivewise.ca
E-mail: drivewise@50plus.com
416-398-8257
·Drive Wise, a free refresher course that offers strategies for dealing with what seniors may face on the road. It’s free.
Alzheimer Society of Hamilton and Halton: driving and dementia
1685 Main St. W.
http://www.alzheimer.interlynx.net/drivingdem.php
Hamilton: 905-529-7030
Halton: 905-339-2140
Oakville: 905-877-5944
Ontario Seniors’ Secretariat on senior drivers and vehicles
http://www.citizenship.gov.on.ca/seniors/english/guide-transportation.htm#P27_684
INFOline toll-free: 1-888-910-1999
TTY toll-free: 1-800-387-5559
·Information on licensing senior drivers, parking permits for seniors and more
DARTS and/or taxi scripts
DARTS: 905-529-1717
ATS Taxi scripts: 905-529-1212
HSR: 905-528-4200
·Taxi chits also available to eligible seniors from the CCAC
Volunteer drivers:
Ancaster Community Services: 905-648-6675
Dundas Community Services: 905-627-5461
Red Cross: 905-522-8499
SEN (St. Joe’s Home Care): 905-522-6887
VON: 905-522-0053
Meals on Wheels:
Hamilton 905-522-1022
Ancaster 905-648-6657
Dundas 905-628-0306
Flamborough 905-689-0732
Glanbrook 905-692-3464
Stoney Creek 905-522-1022
Reardon’s Dinners 905-527-4787
GROCERY SHOPPING (Delivery)
D’Alessio’s 905-561-2221
Foodtown 905-522-7082
Grocer-Ease 905-545-1175 (will shop for you)
Longo’s Supermarket
905-387-0268
VON Hamilton provides Shopping By Bus, a free bus service for tenants in senior’s apartment buildings to get groceries. Volunteers travel on board and help the seniors in the store if needed. For information and bus schedules 905-522-0053.
Grocer-Ease, a non-profit grocery shopping service administered by Banyan Community Services, allows seniors and physically challenged persons in Hamilton to shop from home. Nominal fees with assistance to help putting the items away if needed. 24 hours notice is required. 905-545-1175.
TELEPHONE REASSURANCE SERVICES:
Tele-Touch for Seniors (VON)
905-522-9567
Senior Peer Volunteers
905-527-3823 ext.245
24 hour monitoring service
LIFELINE 905-522-1660
Alzheimer’s Society of Hamilton and Halton
905-529-7030
www.alzheimer.interlynx.net.
Offers counselling, education and other support.
Alzheimer’s Society (Caledonia bureau)
905-765-6591
Email: Haldimand@cwchn.ca
Provides counselling and a wandering persons’ registry.
Catholic Family Services
905-527-3823
Offers a seniors peer counselling program for seniors who are victims of abuse or are showing signs of self-neglect, as well as a host of other programs aimed at seniors’ well-being.
St. Matthews House
905-523-5546
Offers a seniors drop-in centre and has two senior support service workers.
GUIDES TO SERVICES/HEALTHY LIVING:
A Guide to Programs and Services for Seniors in Ontario.
http://www.citizenship.gov.on.ca/seniors/english/guide.htm
1-888-910-1999 or TTY: 1-800-387-5559
·Also available at most public libraries and seniors’ centres
The Halton Seniors Directory 2007 is an excellent resource.
www.halton.ca/SCS/seniors/ESAC/pdf/Seniorsdirectory.pdf.
Or phone: 905-825-6000 or 1-866-4HALTON (1-866-442-5866); TTY: 905-827-9833
The elder services advisory committee has also published booklets entitled: Is your HomeSuitable For You Now and In the Future?, Seniors in Halton and booklets on a number of other topics such as legal issues for seniors, seniors and driving and medications.
SENIORS’ INTERVENTION AND SUPPORT PROGRAM/SENIOR PEER COUNSELLING
(Catholic Family Services)
http://www.cfshw.com/programs/prog_seninterv.html
905-527-3823 ext. 269
This program aims to prevent elder abuse and offer support to seniors and there are also counselling services available.
Hamilton Police Senior Support Program:
Central Area: 905-540-5351
East End/Stoney Creek: 905-546-2945;
Ancaster/Dundas/Flamborough/Glanbrook/Hamilton/Mountain: 905-546-8917
Dispatch Administration Line: 905-546-4925
The police also provide a booklet with security tips.
Circle of Friends for Newcomers
905-529-1840
Offers seniors programs of southeast Asian descent.
Club de L’Age d’Or Notre Dame
905-528-6839
A club for French-speaking seniors.
The Latvian Seniors Club
905-385-8942 (Ask for Oscar Berztiss)
The Lithuanian seniors’ club
905- 522-5272 (Ask for the parish pastor)
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