Long Term Care: Where to Find Answers
GOVERNMENT AGENGIES AND SERVICES
What is long-term care?
www.health.gov.on.ca/english/public/program/ltc/15_facilities.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
What are the services offered in long-term care facilities?
www.ccac-ont.ca/Content.aspx?EnterpriseID=4&LanguageID=1&MenuID=4
Hamilton Community Care Access Centre
Toll-free: 1-800-450-8002
Get a better understanding of long-term care medical jargon, with the Ontario Ministry of Health and Long-Term Care’s glossary of terms:
www.health.gov.on.ca/english/public/program/ltc/28_pr_glossary.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
It’s important to remember that long-term care eligibility will be determined with assistance from your local Community Care Access Centre:
www.ccac-ont.ca/Content.aspx?EnterpriseID=4&LanguageID=1&MenuID=1
905-523-8600
To find a long-term care facility in the greater Hamilton area, check out this map from Hamilton Community Care Access Centre:
www.hamiltonltc.org/map.htm
Hamilton Community Care Access Centre
Toll-free: 1-800-450-8002
The Ontario Ministry of Health and Long-Term Care offers a number of other methods to search for a long-term care facility:
http://publicreporting.ltchomes.net/en-ca/default.aspx
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
For further government information on residential care for seniors, check out:
http://www.health.gov.on.ca/english/public/program/ltc/ltc_mn.html
· For a free copy of the What’s Right for Me? guide, call 1-877-234-4343.
Tips for choosing a home from Ontario Community Care Access Centres:
http://www.ccac-ont.ca/Content.aspx?EnterpriseID=4&LanguageID=1&MenuID=24
905-523-8600
Check out inspection reports for the long-term care facility of your choice:
http://www.health.gov.on.ca/english/public/program/ltc/31_pr_inspections.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
Use this checklist to help make a decision on a long-term care facility:
http://www.health.gov.on.ca/english/public/program/ltc/29_pr_checklist.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
How to apply for Long-Term Care in the Hamilton area:
http://www.hamiltonltc.org/applying.htm
905-523-8600
Government of Ontario information on standards of care in residential facilities:
http://www.health.gov.on.ca/english/public/program/ltc/25_standards.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
ASSOCIATIONS AND ADVOCACY GROUPS
Ontario Association of Non-Profit Homes and Services for Seniors, Woodbridge
www.oanhss.org
Call 905-851-8821
·Provincial organization represents not-for-profit long-term care homes.
Ontario Long-Term Care Association, Markham
http://www.oltca.com/
905-470-8995
·Represents private, not-for-profit and municipal long-term care homes.
Concerned Friends, Toronto
http://www.concernedfriends.ca/
416-489-0146
· Ontario nonprofit advocacy group for people in long-term care. It has fought and won many improvements for residents. Information on how to choose a home, its annual report card on long-term care and how to get help.
Canada’s Association for the 50-Plus
http://www.carp.ca/
Toll-free: 1-800-363-9736
·National nonprofit advocacy group for seniors
Family Caregiver Connection
http://www.greaterhamiltonarea.com/familycaregiverconnection/
Call 905-575-8916
·Support group for caregivers
Alzheimer Society of Hamilton and Halton
Ontario Ministry of Health and Long-Term Care’s information on supportive housing: http://www.health.gov.on.ca/english/public/program/ltc/13_housing.html
Long-Term Care INFOline (toll-free): 1-800-268-1154
TTY toll-free: 1-800-387-5559
·Supportive housing is designed for those who can live independently with minimal to moderate care.
SUPPORTIVE HOUSING
Ontario Ministry of Health and Long-Term care information on supportive housing. This is designed for those who can live independently, with minimal to moderate care.
http://www.health.gov.on.ca/english/public/program/ltc/13_housing.html
How do retirement homes differ from long-term care or supportive housing?
http://www.health.gov.on.ca/english/public/program/ltc/14_retirement.html
Ontario Retirement Communities Association<
http://www.orca-homes.com/
Toll-free: 1-800-361-7254
· Sets operating standards, inspects and accredits retirement homes
Ontario Association of Non-Profit Homes and Services for Seniors, Woodbridge
http://www.oanhss.org/staticcontent/staticpages/frameset.html
· Membership-based organization representing not-for-profit providers of long-term care services and housing for seniors
905-851-8821
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