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KNOW YOUR RIGHTS: LEGAL AND PERSONAL ISSUES

GOVERNMENT:

Ontario Seniors’ Secretariat
www.citizenship.gov.on.ca/seniors/english/guide-legal.htm
Seniors’ INFOline
Toll-free: 1-888-910-1999
TTY toll-free: 1-800-387-5559
· Provides extensive online information and links for legal and human rights issues

Canadian Human Rights Commission
www.chrc-ccdp.ca
Toll-free: 1-888-214-1090
TTY toll-free: 1-888-643-3304

Ontario Human Rights Commission
www.ohrc.on.ca
Toll-free: 1-800-387-9080
TTY: 1-800-308-5561

Government of Ontario www.gov.on.ca/ont/portal/!ut/p/.cmd/cs/.ce/7_0_A/.s/7_0_252/
_s.7_0_A/7_0_252/_l/en?docid=00454
Toll-free: 1-800-267-8097
TTY toll-free: 1-800-268-7095
·Links to information on legal issues relating to financial and personal care decisions, such as power of attorney

Legal Aid Ontario
www.legalaid.on.ca
Toll-free: 1-800-668-8258

Seniors’ Info
www.seniorsinfo.ca/en/categories/519
Toll-free: 1-866-433-3323
· Straightforward look at many legal matters for the elderly, with resource links from Ontario municipalities

Community Legal Education Ontario (CLEO), Toronto
www.cleo.on.ca
416-408-4420
E-mail: cleo@cleo.on.ca
· Community legal clinic providing low-income and disadvantaged people with legal information to help them understand their rights (materials include elder abuse)

Hamilton Community Care Access Centre
www.ccac-ont.ca/Content.aspx?EnterpriseID=4&LanguageID=1&MenuID=1
905-523-8600
Toll-free: 1-800-450-8002

Burlington branch:
905-639-5228
Toll-free: 1-800-810-0000
·Provides access to government-funded in-home health care, community services and long-term care homes

Aging and Seniors
http://www.hc-sc.gc.ca/seniors-aines
E-mail: SeniorsPubs@phac-aspc.gc.ca
613-952-7606
TTY toll-free: 1-800-267-1245
· Information on seniors from the Public Health Agency of Canada (federal government)

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ADVOCACY GROUPS

Advocacy Centre for the Elderly, Toronto
www.advocacycentreelderly.org
416-598-2656
·Community legal clinic provides legal services to low-income seniors.

ARCH Disability Law Centre, Toronto
http://www.archdisabilitylaw.ca/index.asp
Toll-free: 1-866-482-2724
TTY toll-free: 1-866-482-2728
· Legal resource centre for people with disabilities that is dedicated to defending and advancing their equality rights

Canadian Association for Community Care
www.bccrns.ca/resources/cacc/englishCD/membersonly/abuseofseniors/
resourcecentre/legal.html
(No phone numbers available — online information only)
· National nonprofit association provides a national voice for the community-care sector, including home-based care, long-term residential care and community support services such as meal services.

Ontario Association of Gerontologists, Toronto
www.ontgerontology.on.ca
416-535-6034
· Great source of information on seniors and aging

National Elder Law Network
http://www.neln.org
Toll-free: 1-888-WMCL (9625)
· U.S.-based organization, in partnership with William Mitchell College of Law, St. Paul, Minn., offers free legal information of interest to seniors and their advocates.

Canadian HIV/AIDS Legal Network, Toronto
http://www.aidslaw.ca
416-595-1666

Concerned Friends of Ontario Citizens in Care Facilities, Toronto
416-489-0146
www.concernedfriends.ca/

· Nonprofit organization provides relatives of those in long-term care facilities with information on residents’ rights and responsibilities under government legislation and helps families advocate for their relatives in long-term care.
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GUIDES AND REPORTS

A Guide to Advance Care Planning
www.citizenship.gov.on.ca/seniors
Toll-free: 1-888-910-1999

Guide for caregivers seeking personal health and medical information on a parent living in a long-term care facility
Fact sheet from the Information and Privacy Commissioner of Ontario
(Long-term Care Homes, Consent and Access under the Personal Health Information Protection Act, 2004)
http://www.ipc.on.ca/images/Resources/up-1fact_09_e.pdf
Toll-free: 1-800-387-0073

Reports on inspections on long-term care facilities by the Ontario Ministry of Health and Long-term Care
www.health.gov.on.ca/english/public/program/ltc/26_reporting.html
Long-Term Care Action Line (toll-free): 1-866-434-0144

Bill of Rights for people living in Ontario long-term care homes, from Ontario Municipalities Seniors’ Info
www.cleo.on.ca/english/pub/onpub/PDF/seniors/everyres.pdf

Long-Term Care Facilities in Ontario: The Advocate’s Manual
www.advocacycentreelderly.org
416-598-2656
·Available from the Advocacy Centre for the Elderly (ACE), Toronto. Extensive and very useful, but a fee is charged.

A Guide to Programs and Services for Seniors in Ontario, by the Ontario Seniors’ Secretariat
www.citizenship.gov.on.ca/seniors/english/guide-legal.htm
Seniors’ INFOline
Toll-free: 1-888-910-1999
TTY toll-free: 1-800-387-5559
·Available locally at the Community Policing Centre at Jackson Square

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